Question 1

On which sites will you advertise my apartment?

Accepted Answer

Airbnb.com (Airbnb.com), Booking.com, (Booking.com,)Agoda.com (Agoda.com), Szállás.hu (Szállás.hu)

Question 2

Where does the income go?

Accepted Answer

In every case, the income is sent to the bank account indicated by the owner.

Question 3

How is settlement done?

Accepted Answer

Each month we prepare a detailed settlement including all items, which we send to our clients by email.

Question 4

How can I follow up on my property?

Accepted Answer

The system is fully transparent, as all income and bookings are traceable from communication to reviews. The owner never loses physical access, so the property can also be personally checked from time to time.

Question 5

How does the key handover and guest entry work?

Accepted Answer

Entry is provided via a key safe or an insured smart lock. In addition, every guest receives an access link where all essential information is available for their apartment , along with a detailed video guide. This ensures a smooth and easy arrival.

Question 6

Is there an option for premium services for guests?

Accepted Answer

On request we provide special amenities (such as wine or coffee capsules, as well as private airport transfers). These all enhance the guest experience and contribute to higher ratings.

Question 7

What happens if a guest damages my apartment?

Accepted Answer

If a guest causes damage, we submit the claim to the relevant authority, which, in justified cases, deducts the amount directly from the guest’s account.
The compensation for the covered damages goes to YOU, while WE take care of the repairs.
At present, our compensation rate for damages is 100%.

Question 8

Can I stay in my own apartment?

Accepted Answer

Of course, but prior arrangement is required to check whether there is already a booking for the given date.

Gyakori Kérdések